New Support Ticket
Enter your search term here...
How many countries does the ‘Single-source’ service support?
How many countries does the ‘Multi-source’ service support?
Is the Multi-source service the same as a ‘2 plus 2’ match?
Does the service leave a footprint on the subject’s credit file?
What Data sources are used on the service?
View all 8
What data sources are available for an Experian KYC check?
What data sources are available for an Equifax KYC check?
What data sources are available for an Transunion KYC check?
Document Verification - Manual
IDV (Manual Document Verification)
Document Verification - Automatic (DVFC)
How to perform a company search using the Company ID
Matches - Source Types
Email Relevant Info (EAReasonID)
What is OFAC?
What are the OFAC lists?
How often are OFAC lists updated?
What are the U.N. Sanction lists?
How often are U.N. Sanction lists updated?
View all 18
Accessing the W2 Portal
Making a Sandbox API call
Cannot login to W2 Portal
Uploading an image for Document Verification
View all 7
Quick Search Profile Management
Getting setup for ongoing monitoring
Monitoring File Upload Structure
Monitoring Setup Guide