The roles available for users in our Portal are:


Monitoring User

  • Grants access to the Monitoring section in the portal.
  • Grants access to view and remediate alerts/screenings.
  • Enables email notifications about Monitoring imports and screenings.


Override Results

  • Grants access to override results in the Dashboard, providing a reason for changing the result.
  • Grants access to mark alerts as false positives in the Dashboard, providing a reason for this.


Quick Search User

  • Grants access to the Quick Search area of the portal.
  • Grants access to use a Profile to perform a Quick Search.
  • Grants access to the real-time checks via Case Management.


Quick Search Admin

  • Grants all access that Quick Search User has.
  • Grants access create new Profiles and assign users to new/existing Profiles.


User

  • Grants access the W2 Portal and dashboard to view results from API or Quick Search requests.